• Date: 28-Aug-21
• Customer: Haris Zafry
• Shopee order 2108203UD8QYQN
• Product LMP201

There were 2 black stripes across the top of the printed receipt. The app was Kyte. It was probably due to the faulty font size change of the firmware.

Solution: Asked customer to download and install PrintToolLite with patch LMP 201(650,150,128)_YC1.06_210729.bin. The printer was updated with the patch which solved the problem.